Help & FAQ

Last updated: 2024-04-06

Getting Started

How do I create an account on PerlasVip?
Sign up with your email, and follow the verification process. Once verified, you're ready to start creating and sharing content!

 

What type of content can I post?
PerlasVip is focused on adult content. You're free to express and share as long as it adheres to our community guidelines.

 

Payments and Earnings

How do I earn money on PerlasVip?
Earn through subscriptions, tips, and pay-per-view content. Your fans can support you directly with cryptocurrency.

 

Which Forms of Payment Are Accepted?
Perlas Vip is proud to be at the forefront of the adult content industry, leading with secure and innovative payment options. Our embrace of cryptocurrency demonstrates our commitment to privacy, security, and global accessibility for our users. With the addition of credit card payments, we are expanding the convenience and choice for our customers. We continue to ensure secure transactions while offering the flexibility of payment methods to suit every user's needs.

 

What are the commission rates?
PerlasVip charges a low commission rate of just 25%, ensuring that creators keep more of their earnings.

 

How and when can I withdraw my earnings?
As a verified creator, you have the flexibility to withdraw your earnings whenever you choose. To initiate a withdrawal, navigate to the withdrawal section within your account settings and request a transfer to your personal wallet. Please note that this feature is exclusively available for verified creators as part of our commitment to maintaining a secure and compliant platform. Customers wishing to refund their wallet amount will receive it back via the original form of payment.

 

Subscriber FAQs

How do I subscribe to a creator?
Choose a creator and select a subscription option. Payment is securely processed in cryptocurrency.

 

Cancellation Policy for Subscription Purchases

Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time through your account settings. At PerlasVip, managing your subscription is straightforward and respects your choices at every turn. If you wish to cancel your recurring subscription, here's how you can easily do so:

  • Instant Unsubscribe: Unsubscribe at any moment directly from your account settings. By choosing to unsubscribe, you immediately halt any future subscription charges. Our system ensures a smooth and automated cancellation process, requiring no additional actions on your part.

Your privacy and satisfaction are our top priorities. We’ve streamlined the subscription management process to be as user-friendly as possible, providing you with control over your subscription preferences.

For any inquiries or assistance needed regarding your subscription, please feel free to reach out to our support team at support@perlasvip.com. We are here to assist you with any questions or concerns you may have.

 

Safety and Community

What if I encounter inappropriate content or behavior?
Use the report feature on the user's profile or content page. Our team will take prompt and appropriate action.

 

Can I block someone from viewing my content or messaging me?
Yes, you have the option to block any user through their profile to prevent them from accessing your content or contacting you.

 

Need More Help?

I have more questions, how can I get in touch?
Our team is here to support you. Send us your questions or concerns via the Contact Page, and we'll get back to you promptly.